Before you leave...
Take 10% off your first order
Enter the code below at checkout to get 10% off your first order
To return something, follow these two simple steps:
You cannot return your item if:
Basically, if it is no longer in the EXACT same condition that it arrived to you, it will not be eligible for a refund.
A 20% restocking fee will be applied if you:
Actual shipping postage and restocking fee will be automatically be applied to all packages that are undeliverable or refused for any reason.
Return shipping charges must be paid for by the customer. All original shipping charges are nonrefundable.
What if it’s a defect?
If your order arrives damaged or with defects, please contact us immediately. All damages or defects must be reported to us within 10 business days from the day you receive your package.
What if I want to do an exchange?
To conduct an exchange, please place a new order, then follow the returns process above.
How long does it take?
Returns are normally processed within 1 week of receiving your package. However, during our peak season (September and October) your return may take a little longer to process.